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April 25, 2018

National Skill Development Corporation invites bids for Selection of a BPO Agency to provide Call Centre and Desk Verification services to NSDC


National Skill Development Corporation (NSDC) through its Bid No.: IFB/COMM/2018/0006 dated 22nd March 2018 intends to hire services of reputed BPO agency to provide Call Center and desk verification services to its various requirements under skill operations.

Important Dates:
Period of commencement of Bidding Document: 22 March 2018 – 23 April 2018
Pre-bid Meeting: 02 April 2018, 1100 hours (11:00 AM)

Important Points to Note:
1. Bidding will be conducted through National Competitive Bidding Procedure as per approved NSDC Procurement Guidelines and is open to all eligible bidders. Bidders from India should, however, be registered with either the State Government / Government of India or State/Central Government undertakings. Bidders from India, who are not registered as above, on the date of bidding, can also participate provided they get themselves registered by the time of contract signing, if they become successful bidders.

2. NSDC now invites bids in two bids (Technical Bids and Financial Bids) for carrying out the call centre services as detailed in the table.

3. Bids shall be valid for a period of 120 days after Bid closing and must be accompanied by security of the amount specified for the work in the table below, drawn in favor of NSDC, payable at New Delhi. Bid security will have to be in any one of the forms as specified in the bidding document and shall have to be valid for 60 days beyond the validity of the bid.

4. Bids must be delivered at the address mentioned below on or before 1400 hours on 23rd April 2018 and will be opened on the same day at 1430 hours, in the presence of the bidders who wish to attend. If the office happens to be closed on the date of receipt of the bids as specified, the bids will be received and opened on the next working  day at the same time and venue. Late Bids will be rejected.

5. Other details can be seen in bidding documents.

6. For complete tender document and details, click the link NSDC_BPO Agency Tender Details

Last date for submission: 23 April 2018, 1400 hours (02:00 PM)

Address for Communication:
National Skill Development Corporation
301 – 306, 3rd Floor, West Wing, World Mark 1, Aerocity New Delhi – 110037
Tel: +91-11-47451600-10 | Fax: +91-11-46560417
Email: procurement@nsdcindia.org
Website: www.nsdcindia.org

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