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March 18, 2018

Amnesty International India looking for Training and Development Coordinator

Organization: Amnesty International India

Position: Training and Development Coordinator
Department: Fundraising
Travel: Medium

Location: Hyderabad, Telangana

Minimum Eligibility Requirements:

Educational Qualification: Graduate degree

Skills required:
— The position will be driven by wanting to ensure the individual fundraising team takes a direction of high performance and build an excellent return, and the team is highly developed to deliver with adequate capacity and knowledge built. The position will also need to be fascinated by how it can inspire the staff to motivate the prospects to support our unique approach to protect rights for a long term.
— Track record of delivering successful training programmes for personal and professional skills
— Very strong understanding of face to face fundraising and Tele calling techniques
— Highly developed interpersonal skills, ability to work in and team and to take a leadership role.
— Cultural sensitivity – the ability to work effectively cross-culturally and adapt communications style as needed to foster collaboration.
— Excellent communication skills in English and preferably Hindi, Telugu
— Strong coordination and project management skills.
— Ability to deliver in a highly competitive revenue goals.

Job Overview: The position will overwhelmingly have a traveling role in the cities of Bangalore, Chennai and Hyderabad leading to training and development of every staff in the individual fundraising team with modules that relates to direct and tangible improvement and progress in the personal and professional lives of the staff constituting the individual fundraising team. The vision of creating “enlightened fundraisers” will have its foundation laid by the training and development unit and see it evolving and taking shape into its fullest form.

Roles and Responsibilities:
— Imparting high levels of human rights knowledge for the staff
— Train the “trainers” who hold key leadership roles in the team to implement the training modules
— Personality development and skills training for face to face and telecalling creating better oratory skills, conviction while speaking, negotiation, building and argument and body language training
— Acquisition campaigns- Work in close collaboration with multiple individuals and departments to ensure timely training of necessary campaign/sales materials for face to face and tell calling teams; contribute in content development of training and development materials
— People development- Identify gaps in implementation and recommend further training needs to line manager; staff retention and motivation.
— Quality- Ensure adherence to all policies and statutory needs, SoP, adequate dissemination of information around guidelines, principles, policies and campaigns.
— Any other responsibility as assigned by the line manager.

Key Performance Indicator
— Training hours per month
— No. of staff trained
— No. of internal staff trainers trained
— No. of modules of training completed
— Areas of excellence (trainers perspective)
— Areas of improvement (trainers perspective)
— Improvements and/or decline in performance since training
— Developing multiple customized training modules for different stages in the fundraiser’s life (starting from orientation)
— No. of cities trained
— Internal development plan created for all staff in the individual fundraising team
— Progress and monitoring of the development plan for all staff in the individual fundraising team

Equality statement: Amnesty International India is an affirmative action employer. We are committed to building a diverse workplace which is mindful of historical injustice in India. We are especially interested in candidates from Dalit or Adivasi communities and persons with disabilities, religious minorities who can contribute through their experience to the diversity and effectiveness of our workplace.

Equality and diversity are core to our values as an organization. Staff members are expected to work collectively and individually to promote a constructive and sensitive approach to colleagues from different backgrounds, and value and respect their work.
Conflict of interest: Public or other activity, affiliation to or support for any group or organization, personal association or other factor which may generate a real or perceived conflict of interest with Amnesty International’s principles (specifically independence and impartiality), or raise a security concern, or otherwise prevent the candidate from carrying out key functions of the specific post and would therefore disqualify the candidate from being appointed.

Remuneration: INR 390,606/- CTC per annum

Application Process: Send in a cover letter of not more than 500 words explaining how you think you can make a difference in this position for Amnesty International India, along with your updated resume and filled in affirmative action form, which can be downloaded here to jobs@amnesty.org.in. Please include “Training and Development Coordinator – Hyderabad” in the subject line of your email.

Last date to apply: 15 February 2017

Note: Applicants must be legally eligible / authorized to work in India.  Applications without Affirmative action form will not be accepted.

About Amnesty International India:

Amnesty International (AI) is a movement of over 3.5 million people in over 150 countries to protect internationally recognized human rights. Its vision is for every person to enjoy all the rights enshrined in the Universal Declaration of Human Rights and other international human rights standards. Amnesty International’s mission is to conduct research and take action to prevent and end grave abuses of all human rights – civil, political, social, cultural and economic. From freedom of expression and association to physical and mental integrity, from protection from discrimination to the right to housing – these rights are indivisible. Awarded the Nobel Prize for its work, over the last fifty years it has played a pivotal role in working towards global peace and facilitating international treaties on a wide range of human rights issues.

Amnesty International India (AII), for the purpose of contextualizing its work in the country, has developed its 5 year strategic plan to build a self-sustaining human rights movement in India. Through a framework of action our aim is to improve understanding of the significance of protecting and promoting human rights in an emerging economy and, its perception related to an expanding set of themes and issues. This can be achieved by engaging, empowering, inspiring and mobilizing a diverse and wide spectrum of people and communities to work for sustainable positive changes in their own human rights situations.

Amnesty International India overwhelmingly rely on individual donations and does not raise funds from governments or foreign companies or foreign funding agencies. Amnesty International India operate on the model Amnesty International has pioneered for over 50 years– a member-led grassroots organization in which over 90% of its donations come from the general membership directly, which make a small regular contribution to the organization. A bulk of this membership comes from direct dialogue in the streets in various parts of India.