Deputy General Manager – Quality Assurance at NSDC

Job Title: Deputy General Manager – Quality Assurance
Reporting To: VP – Quality Assurance

Job Overview: To strengthen the effectiveness of NSDC‘s programs through continuous monitoring, evaluation, and learning, while managing key stakeholders and enhancing evidence-based strategies for implementation.

Eligibility Criteria:

Education: Bachelor’s degree in engineering or a master’s in business administration/ science / related field.

Experience: 11+ years of experience in monitoring, evaluation, data analytics, or a related field.

Skills & Competencies:

• Proficiency in English (written and verbal)
• In-depth understanding of government programs in the social/development sector.
• Proficient in MS Office and advanced data analytics.
• Strong writing, communication, and presentation skills.
• Ability to manage extensive travel and stakeholder relationships.

Core Values and Attributes: Integrity, accountability, attention to detail, and a commitment to enhancing program quality.

Roles and Responsibilities:

• Develop and maintain robust data infrastructure to support continuous monitoring, evaluation, feedback, and organizational learning.
• Implement a comprehensive monitoring framework to effectively manage relationships with key stakeholders, including Training Providers, Sector Skill Councils, and government bodies.
• Lead capacity-building initiatives—such as trainings, workshops, and webinars—to strengthen Monitoring & Evaluation (M&E) practices across the organization.
• Conduct concurrent monitoring of government schemes to ensure compliance with guidelines and assess on-ground effectiveness.
• Perform regular evaluations, data analysis, and reporting for internal and external stakeholders, highlighting key achievements, challenges, and opportunities for improvement.
• Gather, collate, analyze, and validate placement-related data submitted by Training Providers to ensure accuracy and reliability.
• Review, plan, and coordinate the execution of Training Centre (TC) physical inspections for Market-Led programs.
• Oversee stakeholder coordination and grievance management to ensure timely resolution and smoother program implementation.
• Streamline M&E mechanisms to support project execution, strategic planning, and policy formulation within the organization.
• Provide guidance on monitoring visits, data analysis, report compilation, and facilitate effective coordination between business teams and the MEL function.