Directorate General of Shipping (DGS), Government of India, is seeking to engage a Service Provider for the Development of a Maritime Training Ecosystem. The full details of this assignment are outlined in the Request for Proposal (RFP) document. The Proposals are invited online from experienced Bidder/ agencies that meet the eligibility and qualification criteria detailed in the RFP.
Background:
The Training Eco-System is envisaged as a comprehensive, technology-driven framework with the primary objective of strengthening maritime training, skilling, and certification in India. It is designed to enhance the quality, relevance, integrity, and global acceptance of maritime education and competency development, ensuring that Indian seafarers remain highly skilled, employable, and internationally competitive.
At its core, the Training Eco-System establishes a unified, cloud-based digital environment that integrates training delivery, assessment, onboard skill development, faculty upgradation, and certification processes into a single, coherent ecosystem. This integrated approach ensures end-to-end traceability of a seafarer’s professional journey from enrolment and classroom learning to onboard training, competency assessment, certification, and lifelong professional development.
By embedding digital oversight, standardized content delivery, and secure validation mechanisms, the ecosystem shifts the focus from compliance-driven training to outcome-oriented skilling, aligned with evolving shipboard technologies and international maritime standards.
The Training Eco-System is designed to:
- Significantly improve the quality and effectiveness of maritime training and skill development through standardized, technology-enabled learning and assessment.
- Ensure credibility and integrity of maritime certification by eliminating fragmented, paper based, and manually controlled processes.
- Enable real-time regulatory oversight and data-driven decision-making across the training and certification lifecycle.
- Enhance transparency, accountability, and global trust in Indian maritime qualifications.
- Align training outcomes with contemporary shipboard practices, technological advancements, and international conventions.
Single Master Integrator
A Single Master Integrator refers to a service provider who shall act as the sole accountable entity (which may be a Joint Venture or a Consortium) for the complete Training Eco-System, irrespective of whether individual components are developed in-house or sourced from specialized third-party vendors. The Master Integrator shall
- Provide a fully integrated, interoperable, and scalable solution covering all identified components of the Training Eco-System.
- Ensure seamless data flow, functional integration, cybersecurity, and regulatory compliance across all modules.
- Remain the single point of responsibility for DGS for performance, service levels, system availability, and issue resolution.
Components of Training Ecosystem:
- Learning Management System (LMS)
- Faculty Development Programme (FDP)
- Digital Training and Assessment Record (Digital TAR Book)
- Centralized Attendance System
- Web-based simulator
- Online Maritime Certificate Validation (OMCV)
Scope of Work and Responsibilities
The selected Master Integrator shall be responsible for, but not limited to, the following:
- Design, development, and integration of all components of the Training Eco-System into a unified digital platform.
- Hosting and operation of the entire ecosystem on secure, scalable, and compliant cloud infrastructure.
- Ensuring end-to-end availability, uptime, data integrity, cybersecurity, and disaster recovery.
- Continuous maintenance, upgrades, and technology refresh to keep the platform aligned with evolving regulatory and industry requirements.
- Providing dashboards, analytics, and reporting tools to enable real-time regulatory oversight by DGS.
- Ensuring compliance with applicable national and international maritime regulations, data protection norms, and cybersecurity standards.
- Managing and coordinating all third-party vendors, if any, without any operational or financial liability to DGS.
- The Service Provider will abide by all relevant Data Security and Privacy regulations including the CISO mandates, DPDP Act, MeitY Guidelines etc.
- DGS may have 1 Master Technological Integrator to impose MeiTy and CISO standard for data storage and cyber security compliances which the service provider shall comply with
- Integrations and interoperability with DGS systems like E-Exam, E-Samudra, MTI modules as required.
- Training and Capacity Building for the Users.
- Post Go live Operation and Maintenance
- Ensure proper Exit management
Type of Training:
AR/VR/Mixed Reality Training: The solution should provide an immersive, interactive, and realistic training experience using AR, VR, or Mixed Reality technologies to enhance maritime competency development, safety awareness, and operational readiness.
Who’s Eligible?
- The Bidder must be a legally registered entity in India, such as a Private Limited Company, Limited Company, or Limited Liability Partnership (LLP). In the case of a Consortium / Joint Venture, the Lead Bidder and each Consortium Member must also be a legally registered entity.
- The Bidder must have valid and active registrations for: Goods and Services Tax Identification Number (GSTIN) & Permanent Account Number (PAN). In the case of a Consortium / Joint Venture, all members must have PAN and GSTIN registrations.
- The firm/ its parent firm must have at least 3 years of operational experience in similar work from the date of incorporation.
- Turnover: Minimum average annual turnover of INR 10 Cr. at least, during the last three (3) financial years ending 31st March 2025
- The Bidder must have a positive net worth for the last three (3) consecutive financial years, i.e., 2022-23,2023-24 & 2024-2025 as evidenced by audited financial statements.
Mode of Submission: Online
Last Date for Submission: 15 May 2026
