BSNL Invites EOI For Empanelment for Skill Solution Partner; Here’s What You Need To Know

Bharat Sanchar Nigam Limited (BSNL) invites Expression of Interest (EOI) for empanelment of Skill Solution Partner (SSP)/ Skill Development Partner (SDP) on non-exclusive basis at National/ Zonal level for Skill Development programme with BSNL Imparting Training, Trainee Acquisition/ Mobilization & Placement Assistance at various locations across the country on revenue sharing basis.

Bharat Sanchar Nigam Limited (BSNL), a wholly owned Public Sector Enterprise of the Govt. of India, is a Telecom Service Provider in India with Pan India presence. BSNL will Tie-up on non-exclusive basis, with the eligible parties for Skill Development and Empowerment Activities for external entities (Central/State Govt. Ministries/PSUs/SPVs/Corporates Enterprise customers etc..) at various location across the country on revenue sharing basis under the “Kaushalam” policy.

Model of Execution & Scope of Work

The Skill Development & Empowerment related activities will be provided in following domains:

• Repairing/Servicing of Customer End IT/Telecom Equipment like Laptop, Tablet, Computer, Mobile Phone, Telephone set etc.
• IT/Networking/Cloud Technologies /Cyber Security & Software/Application development like web, Apps, social media content etc.
• AI, ML & Internet of Things (IoT).
• Entrepreneur Programs in Telecom products & services.
• Sales & Marketing of Telecom Products.
• Telecom Access Network Maintenance like Radio equipment, BTS, ONT, OLT, OFC Cable, Splitter etc.
• Management and Life skills training ( Mission Karamyogi etc)
• In-Service trainings for employees of Government & Private Organizations.
• Project Guidance to Trainees.
• In any specialized domain related to Telecommunication/Software/ Marketing/HR related fields OR any other field as per customer requirement.

Above related fields are not exhaustive and BSNL BRBRAITT/Training Centers may get business as per the need and requirements of customers/Govt. Policies.

Skill Development & Empowerment activities under this EOI Empanelment will be executed through following Models:

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MODEL I: Skill Solution Partner (SSP):

The SKILL SOLUTION PARTNER (SSP) will do the mobilisation and placement assistance and BSNL will provide complete infrastructures like Space, Lecture Room/ Theaters, Instructors/Lecturers, Course material, curriculum etc. SSP will contact potential customers of State/National skill development authorities/PSUs/corporate Sector to get skill development projects for BSNL.

Roles and Responsibilities of SSP: The partner will be responsible for following functions for these skill development courses:

1. Business Development, Contacting Various Central/State Governments/ ministries/PSUs, NGOs, Skill Providers, Private Companies for Skill Development and Other training requirements.
2. The SSP is responsible for mobilization, maintenance of Digital/Biometric attendance system (wherever necessary as per the project requirement), third party evaluation wherever required as per project, and post-training placement assistance for BSNL’s skill development and empowerment projects.
3. The SSP will also do marketing activities (from lead generation to conversion) for the Skill Development activities of BSNL.
4. Mobilizations of Trainees.
5. Training Coordination with BSNL’s Training Centres/BSNL Field Units.
6. Assessment of Trainees.
7. Empowering Trainees to get employment in their relevant fields and upkeep of records of trainees.
8. Final Online/Offline Documentation.
9. The SSP must establish a 24×7 helpdesk, either web-based or via a call center through Zonal level SPOC (Single Point of Contact), to assist with mobilization, placement assistance, and trainee counseling.
10. SSPs will be responsible for organizing promotional events and enterprise customer meets to generate awareness and business for BSNL’s training programs. All promotional activities require prior approval from BSNL.
11. SSPs must conduct periodic evaluations, including quarterly reviews of training quality, trainee feedback, and placement outcomes, and submit reports to BSNL.
12. The SSP will NOT collect any direct payment in its own name, from beneficiaries/ Governments/etc. The SSP will NOT deduct any revenue share prior to depositing the full amount by customer to BSNL account.
13. SSP will work on back-to-back basis and will fulfill all requirements of customers as per PO/WO and
    violation of any of the above conditions will be viewed as breach of contract, and agreement will be seized to be in operation and BSNL will be free to recover any loss/penalties etc. levied by customers.

Skill Solution Partners (SSP) – Area of Operation

1. The Skill Solution Development Partner (SSP) shall be categorized as AO National /Zonal and basic structure hereby referred as SSPN and SDSZ respectively.
2. A National SDPN is permitted to operate on PAN India basis.
3. There could be multiple National SSPNs and multiple Zonal level SSPZs in one Zonal area.
4. Also, a Zonal SSPZ can become SSPZ of any other Zone(s) of its choice on submitting a consent letter and with an additional BG of ₹1 (ONE) Lakh per Zone.

MODEL II: Skill Development Partner (SDP):

In this Model, Total Mobilization, Training and Placement assistance will be done totally by Skill Development Partner. BSNL will provide only the logistics for space, BSNL brand name, billing, coordination etc. with customers, wherever required. SDP will contact potential customers of State/National skill development authorities/PSUs/corporate Sector to get skill development projects for BSNL.

Roles and Responsibilities of Skill Development Partner (SDP): The partner will be responsible for following functions for these skill development courses:

1. Business Development, Contacting Various Central/State Governments/ ministries/PSUs, NGOs, Skill Providers, Private Companies for Skill Development and Other training requirements.
2.  The SDP is responsible for mobilization, training, maintenance of Digital/Biometric attendance system (wherever necessary as per the project requirement), third party evaluation wherever required as per project, and post-training placement assistance for BSNL’s skill development/other projects.
3. The Skill Development Partner (SDP) will do Sales & Marketing (from lead generation to conversion) for the training courses.
4. Mobilizations of Trainees.
5. SDP will provide complete infrastructures like Space, Lecture Room/ Theaters, Instructors/Lecturers, Course material, Curriculum etc as specified and decided by BSNL training center ONLY. In no case trainings will be conducted outside location without the written permission of BSNL.
6. Assessment of Trainees.
7. Placement assistance to Trainees and Upkeep of placement records of trainees
8. Final Online/Offline Documentation.
9. The SDP must establish a 24×7 helpdesk, either web-based or via a call center through Zonal level SPOC (Single Point of Contact), to assist with mobilization, training, placement, and trainee counseling.
10. The SDP will conduct regular technical seminars and awareness programs for BSNL staff and stakeholders to showcase their capabilities in the training domain.
11. SDPs will be responsible for organizing promotional events and enterprise customer meets to generate awareness and business for BSNL’s training programs. All promotional activities require prior approval from BSNL.
12. SDPs must conduct periodic evaluations, including quarterly reviews of training quality, trainee feedback, and placement outcomes, and submit reports to BSNL.
13. All training material and lab/testing equipment will be provided by SDP without any extra cost.
14. The course material and other technical documents, (wherever required as per project), will be developed in consultation with concerned BSNL Training Centers.
15. Any License for all the softwares/ Hardware required for the training will be purchased/Renewed by the Skill Development Partner.
16. The SDP will NOT collect any direct payment in its own name, from beneficiaries/ Governments/etc. The SDP will NOT deduct any revenue share prior to depositing the full amount into BSNL current operating account (as specified in agreement).

Roles and Responsibilities of BSNL in case of SDP

1. BSNL will provide only the logistics for space at designated training Centre ONLY and its brand name.
2. BSNL will submit proposal to customers, get WO/PO in BSNL name and issue PO/WO to SDPs
3. Overall supervision and monitoring with SDP for execution of project/program
4. Raise bill to customer after getting execution certificate/completion certificate. SDP will liaison to arrange same from customer.
5. Payment to SDP after receiving same from customer and deducting due statuary liabilities and revenue share etc.

Skill Development Partners (SDP)- Area of Operation

1. The Skill Development Partner (SDP) shall be categorized as National /Zonal and basic structure hereby referred as SDPN and SDPZ respectively.
2. A National SDPN is permitted to operate on PAN India basis.
3. There could be multiple National SDPNs and multiple Zonal level SDPZs in one Zonal area.
4. Also, a Zonal SDPZ can become SDPZ of any other Zone(s) of its choice on submitting a consent letter and with an additional BG of ₹ 2(TWO) Lakhs per Zone.

Last Date for Submission: Open on Non-Exclusive basis