FICSI seeks to enhance the employability of youth through quality skill development, vocational training, certification and employment-linked interventions. Effective monitoring is essential to ensure that training programmes are implemented in accordance with applicable scheme guidelines, prescribed quality standards, approved training plans and contractual obligations.
FICSI intends to empanel independent Monitoring Agencies to assess implementation progress, verify the availability of training infrastructure, validate reported data, monitor training quality and outcomes, and identify gaps requiring corrective action. The assignments shall be governed by the applicable guidelines of the concerned scheme, the terms of reference issued by the FICSI and the work order or agreement executed with the selected agency.
Objectives of Empanelment
The principal objectives are to:
- Establish a panel of competent and independent Monitoring Agencies for skill development programmes.
- Ensure effective monitoring of training centres, training and assessments.
- Verify the authenticity and accuracy of information reported through prescribed MIS platforms and digital systems.
- Assess the quality of training and assessment delivery, infrastructure, trainer availability and candidate feedback.
- Monitor assessment, certification, placement, apprenticeship and post-training outcomes, wherever applicable.
- Identify implementation gaps, irregularities, risks and deviations from applicable guidelines.
- Recommend corrective measures and support evidence-based decision-making by the FICSI.
Scope of Work
The empanelled Monitoring Agencies may be assigned one or more of the following activities:
- Pre-monitoring and due diligence
- Review the details of training centres, training partners, approved courses, sanctioned targets and batch information.
- Verify the existence and operational status of training centres.
- Examine the availability of classrooms, labs, tools and equipment, learning material and other prescribed facilities.
- Verify the availability and qualifications of trainers and other essential personnel.
- Review relevant approvals, registrations, affiliations and statutory documents.
- Physical monitoring of training centres
- Conduct physical visits to assigned training centres and locations.
- Verify whether training activities are being conducted as reported.
- Check candidate enrolment, attendance, batch strength and training schedules.
- Assess adherence to prescribed training hours, curriculum, qualification packs and applicable standards.
- Verify the availability and utilisation of infrastructure, equipment, safety measures and learning resources.
- Interact with candidates, trainers, centre management and other stakeholders.
- Record observations and supporting evidence through photographs, geo-tagged records, digital checklists or other prescribed methods, subject to applicable data protection requirements.
- Verification of candidates and training records
- Undertake sample-based or risk-based verification of enrolled candidates.
- Verify candidate identity and supporting records in accordance with the applicable scheme and approved procedures.
- Cross-check attendance records, training progress, assessment records and certification data.
- Conduct candidate feedback surveys and interviews, where required.
- Identify discrepancies between physical observations and information available on the relevant portal or MIS.
- Monitoring of assessment and certification
- Monitor assessment activities, wherever included in the assignment.
- Verify compliance with the prescribed assessment process and applicable guidelines.
- Examine the consistency of assessment records and certification-related data.
- Report suspected irregularities, deviations or procedural deficiencies to the FICSI.
- Reporting and corrective action
- Submit monitoring reports within the prescribed timelines.
- Highlight non-compliance, quality gaps, risks and potential irregularities.
- Recommend time-bound corrective and preventive measures.
- Undertake follow-up visits or verification of corrective action, when assigned.
- Provide data and documentation required for reviews, audits and programme evaluation.
Eligibility Criteria
The applicant agency should ordinarily satisfy the following minimum eligibility requirements, subject to the final criteria prescribed by the FICSI:
- Legal status: The applicant must be a legally registered entity in India, such as a company, LLP, registered society, trust, partnership firm, professional organisation or other entity permitted under the final EOI.
- Relevant experience: The agency should have at least three years of relevant experience in monitoring, inspection, evaluation, auditing, field surveys, social-sector programmes, skill development, education, livelihood or employment-related assignments.
- Government/Educational institutes/Assessment agencies/ Monitoring agency: Preference may be given to agencies with experience working with monitoring sector.
- Technical capability: The agency should demonstrate the capacity to undertake field-based monitoring, data collection, verification, analysis and reporting.
- Human resources: The agency should have access to suitably qualified professionals, field investigators, domain experts and supervisory personnel.
- Financial capacity: The agency should meet the minimum average annual turnover or other financial criteria specified in the final EOI.
- Statutory compliance: The agency should possess applicable PAN, GST registration and other registrations or licences, as required by law.
- Integrity and performance: The agency should not have been blacklisted or debarred by a government department, public sector undertaking or statutory body as on the prescribed eligibility date.
- Conflict of interest: The applicant must disclose any actual or potential conflict of interest that may affect the independence of monitoring.
- Geographical capacity: The agency should indicate the States, districts or regions in which it can undertake assignments.
Required Technical and Operational Capacity
Applicants should demonstrate their ability to:
- Deploy monitoring teams across assigned locations.
- Undertake physical inspections and structured field surveys.
- Data collection tools, digital checklists and reporting systems.
- Analyse quantitative and qualitative data.
- Prepare concise, evidence-based monitoring reports.
- Maintain confidentiality, independence and professional integrity.
- Mobilise personnel within the deployment timelines prescribed by the FICSI.
Documents to Be Submitted
Interested agencies shall submit the following documents along with their EOI:
- Covering letter expressing interest in empanelment.
- Certificate of incorporation, registration or other proof of legal constitution.
- PAN and GST registration certificates, as applicable.
- Audited financial statements and turnover details for the preceding three financial years.
- Details of relevant assignments completed during the preceding three years.
- Copies of work orders, completion certificates or client references supporting the experience claimed.
- Organisational profile and details of key personnel.
- Proposed monitoring methodology and quality assurance framework.
- Details of geographical presence and deployment capacity.
- Declaration regarding non-blacklisting and non-debarment.
- Declaration regarding conflict of interest.
- Any other documents specified by the FICSI.
Preferred locations:
- Uttar Pradesh/ Maharashtra /Odisha
- PAN india project basis
Mode of submission
Online. Interested agencies shall submit their applications to anshuman@ficsi.in
Last date for submission
06 November 2026
