National Council for Vocational Education and Training (NCVET) is conducting all activities manually in the form of forms, files etc. NCVET now wants to setup its digital backbone in the form of IT system to help manage its operations and aid in decision making and regulation. This IT system shall help different stakeholders to interact with NCVET and vice versa. This shall also enable NCVET to collect, analyse, review data from stakeholders and shall enable the council to identify redundancies, monitor implementation and aid in better decision making and help govern and improve the impact of skill development programs in India.
The backbone shall also act as a single window platform for all stakeholders to consume different services being offered by the council and shall enable the council to effectively regulate and govern the recognised entities in the Indian skill ecosystem.
The IT system thus built shall be enabled by the Primary & Secondary databases at the backend along with a workflow engine driven by rules engine, which shall utilize these data to present a unified system to various stakeholders at the front end.
The primary databases shall be developed and maintained by NCVET as part of this IT system. The secondary databases shall be owned and maintained by respective recognized entities and shall be integrated with the system through APIs to share required data with NCVET.
NCVET has appointed a PMU for this project. The system integrator shall provide all necessary support to NCVET appointed PMU during planning, implementation, operations and maintenance of the project to ensure effective monitoring and management of the project.
To meet the key objectives mentioned in the previous section, NCVET intends to select a System Integrator for the comprehensive implementation of the Digital Enterprise Portal (DEP) including system study, application development/customization, legacy data digitization & migration, training & change management, and comprehensive operations and maintenance, etc. for a period of 5 years following Go-Live.
Scope of Work
- Overall Scope: The overall indicative scope of work for the System Integrator shall as be as given below:
- Development and implementation of DEP
- System Study, Requirement Gathering and redefining To-Be processes
- Design, development of Web-based DEP application
- Mobile App development on Android and iOS
- Integration with existing NCVET applications, email gateway, SMS gateway etc.
- Integration with various stakeholders’ applications as listed in – Appendix-III
- Application Testing (including concurrency) and Acceptance
- Security testing and certification (vulnerability assessment and penetration testing) of DEP application before go-live by System Integrator as per guidelines of MeitY
- Go-Live of the web-based application and mobile app
- Third-Party Audit of DEP application to be carried out by NCVET with regards to security, performance, availability, manageability, SLA reporting and data quality. System Integrator shall support TPA for all audit related activities.
- Data Privacy Guidelines to be followed as notified by GOI
- Hosting Infrastructure for DEP Application
- NCVET ideally plans to host the DEP application at NIC cloud. The SI needs to provide all support for smooth hosting of the DEP application at NIC cloud or any other location/ cloud service provider as chosen by NCVET.
- Disaster Recovery (DR) services through NIC.
- End-User Hardware/ Software
- NCVET has client-end hardware such as desktops and printers which shall be used for accessing the DEP application. System Integrator has to ensure that proposed DEP application works on all standard browsers. Other than standard software freely available, if any specialized client software needs to be installed on end-user desktops/laptops, then system integrator shall facilitate for the same.
- Operations and Maintenance Support
- Handholding support for a period of 3 months following Go-Live of DEP application. This can be extended to a further period of 3 months if required by NCVET at quoted man-month rate.
- Support for the DEP web and mobile application for a period of 5 years.
- Support for all hosting infrastructure for a period of 5 years.
- Helpdesk support for a period of 5 years.
- Onsite manpower deployment for operations and maintenance of the project.
Last Date for Submission of Queries: 03 April 2023
Last Date for Submission of RFP: 21 April 2023
Bid Submission Mode: The bidders shall submit their responses in 2 parts namely “PQ cum Technical Bid” and “Commercial Bid” in the GEM Portal by the due date and time.
