National Skill Development Corporation (NSDC) intends to Select an agency inviting Request for Proposal (RFP) for TC Self-Assessment (Virtual Verification) through Push Notification under PM Vishwakarma Scheme.
Objective
TC self-assessment mobile application is a technology driven monitoring mechanism with a potential to cover 100% PM Vishwakarma training centers/ locations on real-time basis with minimum human intervention. PM Vishwakarma Monitoring introduced this app in October 2020 to virtually monitor the quality performance and PM Vishwakarma compliance at Training Center (TC) level.
This mobile app (available in Google store, Android, iOS) is managed by our Tech Partner on behalf of NSDC and the same needs to be downloaded by all the TC SPOCs of PM Vishwakarma scheme (Short-Term Training, Special Projects and Recognition of Prior Learning) in their mobile phones [mobile numbers as provided in Skill India Portal (SIP)] for them to initiate their respective ‘Self Assessment of the TC’. It can also be accessed from web browser.
Procedure
Third-party inspection agency will send random mobile push-notification to the TC SPOCs during Virtual Verification (VV) process, which will show up as ‘PM Vishwakarma TC Self-Assessment’, for them to complete, verify all the parameters related to PM Vishwakarma guidelines and submit their respective center’s self-assessment report within 75 minutes. Post which, the Self-Assessment Report will get desk verified by the assessor in real-time to check if the TCs comply with the PM Vishwakarma guidelines.
The push notification may be sent anytime within the training hours declared by the Training Partners (TPs)/Project Implementing Agencies (PIAs) on the SIP.
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Responsibility of TPs/PIAs
The TPs/PIAs must ensure that:
- Name, mobile number and email id of the TC SPOC is updated on SIP, periodically.
- TC SPOC must have Smart phone and TC self-assessment software/app installed on mobile phone which can be downloaded from Android/IOS stores.
- TC SPOC must update the downloaded application from time to time.
- TC SPOC must be oriented/apprised of the TC self-assessment activity.
- TC SPOC must complete the self-assessment of its TC within a stipulated time.
Step by Step process for TC SPOCs
To ensure unerring self-assessment of TC through Virtual Verification process, the steps below need to be followed:
- TC SPOCs to download the mobile application on their android or iOS device through Playstore or Appstore.
- Post installation of the application, TC SPOCs will land on a login page.
- TC SPOCs to login using their credentials, which will be shared through text by NSDC’s Teach Partner on the registered mobile numbers.
- TC SPOCs to begin the ‘PM Vishwakarma TC Self-Assessment’ process once notification alert is received on their mobile phones.
- Once TC SPOCs acknowledge the notification alert, the TC SPOCs will reach a form with a button “Complete Audit” at the bottom.
- To begin the assessment, TC SPOCs will have to start clicking the photographs as per respective parameters in the assessment form.
- TC SPOCs are expected to complete the TC self-assessment form within the stipulated period (as intimated in notice and email), for a successful submission.
- Once done with clicking photographs and uploading required documents, the TC SPOCs should submit the form.
Note: If TC SPOC has missed the alert for some reason or wants to check for any unattended alerts regarding self-assessment process, they can refer to the alerts section (bottom right corner of the screen), in the mobile application.
Scope of Work of Third-party Inspection Agency
This proposed Scope of Work describes the tasks to be performed by the ‘Third-party Inspection Agency’ in carrying out the ‘Virtual Verification’ process through PM Vishwakarma TC Self Assessment App. The scope of work will include the following:
- To virtually monitor PM Vishwakarma Training Centers (100% TC coverage), the agency must use the PM Vishwakarma TC Self-Assessment app (managed by NSDC Tech Partner) for realtime Desktop Assessment. There should be a clear understanding of all the audit procedures that are required to be performed in real-time during the virtual verification process. In addition, the agency should highlight potential challenges in project execution and suggest ways to overcome them.
Evaluation of PM Vishwakarma TC Self-Assessment Form (real-time)
- Inspection Agency must evaluate the PM Vishwakarma TC Self-Assessment form for marking the self- assessment report submitted by the TC SPOC for their respective training center as ‘Compliant’ or ‘Non-Compliant’ based on the PM Vishwakarma Guidelines and the parameters that are mentioned in the form
It is a time bound self-assessment wherein TC SPOC is bound to finish filling the TC-Self Assessment form within a stipulated time, for successful submission. TC SPOC will have to click the photographs as per respective parameters in the assessment form (Photographs of photographs should be identified and flagged as non-compliance). Desk assessment of self- assessment report is to be carried out by the inspection agency in real-time itself. PM Vishwakarma RFP
Once the notification is sent, the TC SPOC will have one hour to respond and complete the process. In case notification goes unanswered/not connected within the stipulated time, the same shall be informed to TP SPOC via phone/email on registered phone number or email id as provided on SIP.
Further attempts shall be made on unanswered/not connected notifications in future. A total of three attempts shall be made in the next two subsequent days to complete the process. The Inspection agency will also have the manual control to expire the sent/unanswered alert (if needed). The inspection agency is expected to make a weekly list of such incomplete cases and report to NSDC.
Desktop assessment must be thorough, as the monitoring team will schedule a physical inspection for the TCs, those are assessed as ‘poor’ in virtual verification process which incurs a cost.
Key parameters to be assessed during virtual verification:
The TCs/Locations to be selected randomly post commencement and before the last day of training for TC self-assessment (through push notifications) and need to be asked to self- assess components related to training which may include but is not limited to below.
- Difference in auto-picked location of TC against the address provided on SIP
- Infrastructure: Details of building, number of classrooms, labs and other facilities are cross verified as mentioned in the CAAF submitted by the centers during accreditation. The aim is to ensure that the quality in terms of infrastructure is made available to the candidates.
- Branding at the Training Centre
- Availability of functional Aadhar Enabled Biometric Attendance System (AEBAS)
- Availability of mandatory lab equipment
- Availability of staff and documents
- Availability of candidates (picture of the candidates must be clicked from the front side with their faces clearly visible) in classroom or lab.
- Certified trainers available and their ToT certification
- No. of batches functional during the time of verification
- Adherence to COVID-19 guidelines
- Any other parameter related to the functioning of PM Vishwakarma scheme.
In case, if any exemption is given or any of the mentioned parameter(s) is not applicable for the training centre or location, TC SPOC may write ‘NA’ on a blank piece of paper, click a picture of it and upload it in form of photo/document.
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Mode of Submission: Online
Place for Submission: GeM Portal
Last Date for Submission: 29 April 2024
